Efficient Communication between offices in different countries in Wolt

 

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It could be said that good communication keeps up the different franchises as one organization. It is vital to provide and support intercommunication between staff in different countries to enhance Wolt’s sense of oneness, even though they have their own unique environments in different branches. Poor communication becomes a strong obstacle when the primary goal as one organization is to build strong international connections. Wolt supports and arranges a communication structure between branches that helps enable a strong client approach from our services.

Wolt has built up branches in Sweden, Denmark and Estonia. Wolt offers a range of exceptional services to both merchants and customers within the region who uses the services in all countries. Although every Wolt office in each country is different, our priority on making an impact in our client’s lives remains the same. The four key communicational tools to approach intercommunication are:

  • Mobile app
  • Email
  • Text messages & Calls
  • Web conferencing

Mobile app can be a great way to help keep up with social networking and unite staff all over the world. Virtually all of Wolt’s staff uses smart phones because of the convenience of information that simultaneously can be provided with a simple click. It is also important to reach everyone in the organization.

It is likely to use email for internal company communications. Email allows branches to communicate professionally with proper documentation and accuracy. Text messages and calls are for urgent matter by allowing quick and fast responses to reach out the staff in Wolt.

Web conferencing is frequently supported as video conferencing. It enables the communicators to deliver real-time messages wherever you are in the world with maximum efficiency. These internet-based platforms permit fairly straightforward communication and eliminates unnecessary meetings. By leveraging the right platform,

Wolt can drive communication and productivity to its full potential.

When franchisees are connected closely, it reinforces Wolt’s vision to meet the customers’ needs. Wolt organises all the different branches into one group to support our model of becoming a most loved food delivery app to the user. Bringing employees together from all over the world will form a strong bond that helps build and develop a structure for food delivery market. Wolt communicates worldwide to provide better services from 700 restaurants in the Nordics to the users!

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